1xs websolutions · KvK 63192136
General terms
Arnhem · The Netherlands · info@1xs.nl
1. Provider and scope
These terms apply to business subscriptions to Restovaro Reservations supplied by 1xs websolutions, the Netherlands, Chamber of Commerce 63192136, info@1xs.nl. The customer acts in a business or professional capacity. Specific written agreements take precedence; the data processing agreement takes precedence for guest data.
2. Agreement and services
The agreement is formed when 1xs websolutions accepts the order. Confirmation states the start date, restaurant, price and applicable document versions. The customer receives the terms in a storable form before subscribing. Reservations includes the agreed booking, planning and management features. Kassa, Kitchen Flow and an internal helpdesk are future additions and are not included.
3. Minimum term and cancellation
The initial term is twelve months from the confirmed start date. The subscription then continues indefinitely. Cancellation may be sent at any time to info@1xs.nl, identifying the restaurant and account. The end date is the later of the end of the initial twelve months or one calendar month after receipt of cancellation. There is no additional month-end requirement. If the corresponding date does not exist in the following month, its last day applies. 1xs confirms receipt and the end date; receipt of cancellation determines the notice date. Prepaid fees for periods after the end date are settled pro rata.
4. Price and payment
The agreed monthly price for Reservations is €29.50. At an unchanged price, the payment obligation for the initial twelve months totals €354.00. Payment is monthly under a separately authorised SEPA mandate. Tax information is provided at checkout and on invoices. A failed debit or withdrawn mandate does not terminate the agreement. Arrears result in a payment request with a reasonable remedy period of at least fourteen days. Legally permitted interest and reasonable collection costs may then apply.
5. Use and responsibilities
The customer supplies accurate information, manages staff access and protects credentials. The customer is responsible for opening hours, capacity, booking rules and lawful guest data entry. The restaurant remains the guest’s contracting party. 1xs performs the agreed service with due care but does not guarantee occupancy, revenue or the absence of no-shows. Abuse, unauthorised access and disruption are prohibited.
6. Support, maintenance and breach
Support and incident reports go to info@1xs.nl. No response-time or uptime guarantee applies unless separately agreed. Where reasonably possible, 1xs gives advance notice of planned maintenance. For a material breach, the other party gives a reasonable written remedy period unless remedy is impossible. Failure to remedy may lead to termination under applicable law. Suspension must be proportionate; immediate restrictions may be necessary for a concrete security risk or unlawful use.
7. Data, confidentiality and intellectual property
The customer retains rights to its own content and data. 1xs retains software rights and grants a limited right of use during the subscription. Both parties keep confidential information confidential. Guest data is governed by the data processing agreement. On termination, return and deletion follow that agreement; separate statutory retention duties remain applicable. On termination, the customer may request a standard export via info@1xs.nl of guest data collected during the two years preceding the termination date, insofar as it remains lawfully available. This period only defines the scope of the standard export and is not a retention period. It does not restrict the return or deletion obligations under the data processing agreement and the GDPR.
8. Liability, changes and disputes
Liability is governed by applicable Dutch law; these terms set no separately agreed liability cap. Force majeure is assessed under law. The price remains unchanged for the first twelve months except for mandatory legal changes. Later adverse changes to prices or terms are notified at least two months in advance; the customer may cancel before they take effect. Changes are not retroactive. Dutch law applies, without prejudice to mandatory law. The parties first attempt to resolve complaints via info@1xs.nl; otherwise the court competent under law has jurisdiction.